Renewals Manager

About the role:

Are you a relationship builder? Are you curious to learn about customers and passionate about giving them the best customer experience? Are you a self starter and thrive in a dynamic and fast-paced environment where you can make a difference in creating playbooks and processes?

We’re looking for a Renewals Manager to be the post-sales quarterback for our corporate customers. In this role, you will be responsible for renewing and generating expansion opportunities. You will work with your Sigma colleagues to maximize customer value and to grow their business. 

Responsibilities:

• Develop professional and personal relationships with key stakeholders within each customer account
• Partner with Customer Success to minimize attrition, identify growth opportunities, drive adoption and increase usage
• Work with customers to create a strategy for achieving goals and assist Customer Success with removing barriers to business growth
• Collaborate closely with internal stakeholders such as Product, Engineering, and Alliances. 
• Be able to communicate feedback and insights to the business. to improve product and