Sales Solution Specialist

About the Role

We are seeking a Solution Specialist for a hybrid role at the intersection of Sales, Onboarding, and Customer Success, in a role that is critical to ensuring customers realize value in the first 90 days - the most important period in their lifecycle. The Solution Specialist will own both new customer acquisition and the early customer experience, ensuring customers adopt our solutions, receive world-class onboarding, and are set up for long-term success.

Key Responsibilities

• Customer Acquisition & Growth
  
  
• Drive net-new customer acquisition, with a focus on SMB and marketing-generated leads.
• Conduct consultative sales conversations to uncover needs, demonstrate value, and close deals.
  
  
• Onboarding & Implementation (First 90 Days)
  
  
• Own the full onboarding journey for new accounts, with an initial focus on AI solutions and expansion to all products over time.
• Deliver onboarding calls, training, and account setup in collaboration with internal Builder resources.