Dispatcher

Dispatcher  My Plumber Plus | Generous Benefits | Growth Opportunities Ready for a career where you’re more than just a number? Join the team at My Plumber Plus, a trusted name in home services since 1982. We’re known for delivering exceptional customer service while creating a supportive, team-oriented environment where employees can grow and succeed long term. We’re looking for a highly organized, customer-focused Dispatcher to help keep our technicians moving efficiently while delivering an outstanding experience for our customers. This is a fast-paced role that requires strong communication, problem-solving, and the ability to think quickly under pressure. Schedule Monday – Friday: 10:30 AM – 7:00 PM Alternating Saturdays (with Thursday off that week) What We Offer Competitive pay: $20–$21/hour DOE Medical, Dental & Vision Insurance 401(k) with company match Paid Vacation & Holidays Ongoing training and professional development Stable, growing company with over 40 years in business More than 30% of employees have been with us 10+ years Employee perks including box seats to Capitals games and Jiffy Lube Live Team events for employees and families What You’ll Do Coordinate and dispatch technicians to service calls efficiently Prioritize emergency and high-priority customer calls Optimize technician schedules to maximize productivity and customer satisfaction Communicate updates between customers and field technicians throughout the day Manage schedule changes, cancellations