Scribd - Senior SWE (Identity)

About the team and role

Our team's mission at Scribd is to grow revenue and reduce costs through sophisticated, reliable, and secure authentication solutions. The Identity full-stack team works on projects that span Product, Infrastructure, Security, and Customer Support, and supports frontend and mobile teams via APIs. We have 200 million monthly visitors with more than 2 million active subscribers, and we receive several million login and sign-up requests a day. The team builds and maintains secure protocols that protect user credentials and data during authentication, while giving users a frictionless, seamless login and sign-up experience — and keeping our authentication methods compliant with relevant security standards, regulations, and industry best practices.

Scope of this role: This position begins on Customer Support / self-service initiatives (e.g., self-service account recovery and cancellation, reducing support load) and then transitions to core Identity roadmap projects (authentication, login & account-creation improvements, session management).

How we work with AI

AI-powered development tools like Claude Code and Cursor are deeply integrated into our day-to-day engineering culture. We