Talent Acquisition Manager - Call Center

Position Title: Call Center Recruitment Manager

Department: Human Resources / Talent Acquisition

Employment Type: Full-Time

Shift Timing: 8:30 PM IST to 5:30 AM IST

Working Days: Alternate Saturdays off

Role Overview

We are looking for an experienced Call Center Recruitment Manager to lead high-volume hiring for call center, sales, customer service, and remote support roles.

This person will be responsible for building and managing a recruitment process that can consistently hire qualified candidates across multiple channels, including Indeed, Facebook, job boards, sourcing websites, referrals, and direct outreach.

The ideal candidate should have strong experience hiring for both remote work-from-home roles and in-office call center roles, including international hiring across countries such as Mexico, the Philippines, India, and other cost-effective talent markets.

This role requires someone who understands high-volume recruitment, sales hiring, recruiter management, sourcing strategy, candidate screening, reporting, and team accountability.

Key Responsibilities