Senior Customer Success Manager, EMEA
The Company
Sofar is the leading ocean intelligence platform. We've built the world's largest real-time ocean sensor network, turning billions of measurements into insights trusted by scientists, governments, and the maritime industry alike. Our data helps customers increase efficiency and reduce emissions — and our goal is to create the ocean intelligence needed to ensure a sustainable future for the planet we call home.
Our Wayfinder product runs on board the largest shipping vessels in the world, providing critical voyage optimization and real-time decision support for sea captains and shoreside operations teams. Wayfinder uses Sofar's proprietary marine weather forecasts — powered by our global Spotter sensor network — alongside accurate vessel performance models to deliver measurable fuel savings, emissions reductions, and CII compliance outcomes.
The Role
As Senior Customer Success Manager, EMEA you will be the primary relationship owner for Sofar Wayfinder customers across the EMEA region — one of our fastest-growing and most strategically important markets while also being the most regulated market and the one where the commercial case for voyage optimization is sharpest. You'll partner closely with fleet operators, techni
