Lead Data Scientist

The Role..

We're looking for a hands-on, generalist data scientist to own ML across all parts of our broad business, including Membership, Food & Beverage, Operations, Digital and Events.

As Lead Data Scientist, you'll be the go-to expert for turning our vast datasets into predictive and prescriptive products that change how we run our Houses and serve our members, from predicting member churn and personalising what members see, to forecasting demand so our Houses are staffed well.

You'll take models from idea to production and keep them performing, always looking for new ways to create value for our members and the business.

You'll also raise the bar on how the wider analytics team measures impact, so decisions across the business rest on sound evidence.

Key responsibilities..

Machine learning products

• Own the design, build and continuous improvement of Soho House's ML portfolio, including member churn and segmentations, personalisation and recommendation engines (e.g. events), and demand forecasting for labour and operational planning
• Frame business problems with stakeholders, pick the right approach (which may not always be ML), and set clear succ