Lobby Ambassador (Temporary) - Soho Beach House Miami
The Role
The Lobby Ambassador serves as a key point of contact for members and guests arriving at Soho Beach House and is responsible for supporting a welcoming, polished and seamless arrival experience.
This role represents the House at the point of entry and helps ensure members and guests feel acknowledged, informed and supported throughout their visit. The Lobby Ambassador is expected to demonstrate strong hospitality, sound judgment, professionalism and awareness of the House environment while responding to member and guest needs.
The position requires a strong understanding of the property, its amenities, programming and services, as well as the ability to connect members and guests with the appropriate teams and resources. The Lobby Ambassador works closely with Front of House, Membership, Reception, Valet and Operations to support a consistent member and guest experience.
Key Responsibilities
- Deliver a welcoming, professional and consistent arrival experience for members and guests in line with Soho House service standards.
- Serve as an accessible point of contact for member and guest questions, requests and general assistance.
- Maintain current knowledge of the House, including spaces, amenities, food and beverage offerings, events, programming and other re
