Member Relations

The vibe …  

At Soho House culture is everything and we believe that our Houses are only as good as the people who work within them. Whether it’s a private members’ club, hotel, restaurant, spa or gym each of our sites has its own style and atmosphere. We aim to make sure that all our guests and members have a great time and we firmly believe it’s our people who make that happen.  

Main duties… 

• Serve as the primary contact for members, addressing enquiries, resolving concerns, and delivering personalised support. 

• Maintain a strong presence in key areas of the club to engage with members and enhance their overall experience. 

• Support onboarding of new members, including welcome communications, tours, and orientation.