Security Operations Manager

The Role..

Reporting to the Director of HSS UK, Europe, and Asia, this role is responsible for ensuring all licensing, security, and safety is managed across all London sites with occasional support for Brighton and Manchester Soho House businesses. As a subject matter expert, you will improve member experience by upholding the highest standards of performance and behaviour for site security teams, continuously work towards making members feel safe and secure whilst in our sites, and ensure our employees are safe and secure whilst in their place of work. The role will positively drive and improve security and safety culture, leading by example.

Key Accountabilities..

• Act as the main point of contact and lead on all security, licensing and noise incident investigations, and help manage incidents where required including investigations and gathering of relevant information.
• Annually update security and licensing policies, procedures, and risk assessments to mitigate risk, maintain business continuity and standards, and protect business reputation.
• Support sites to manage CCTV and alarm maintenance and contracts, oversee CCTV projects in line with business needs, and lead on remedial infrastructure works and improvements through site surveys.
• Act as the main point of contact for liai