Dispatch Specialist I - Behavioral Health
Job Details:
The Job/What You’ll Do:
The Dispatch Specialist I is responsible for managing dispatch functions for crisis line services. The Dispatch Specialist is responsible for facilitating, tracking, and ensuring dispatch functions, including dispatch of mobile crisis teams, crisis transportation, specialty program clinicians, hospital assessors, and other business partners as indicated by contract. This position is also responsible for backing up other Contact Center staff by answering and screening incoming crisis requests when business needs dictate. This position promotes and maintains a business culture that is focused on Solari’s core values of compassion, effort, and ownership. This is realized by demonstrating the following outcomes: safety, recovery and resiliency, engagement, efficiency, and service excellence.
Work Schedule:
