Customer Success Manager - North America SLED
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
About the Role
We are looking for a Customer Success Manager to support our SLED customers across state, local, and education accounts. In this role, you will manage a book of business, build trusted customer relationships, drive adoption of our Observability platforms, and help customers achieve measurable value from their investments.
The ideal candidate combines strong relationship and communication skills with technical curiosit
