Senior Database Customer Success Manager - International
At SolarWinds, we’re a people-first company. Our purpose is to enrich the lives of the people we serve—including our employees, customers, shareholders, partners, and communities. Join us in our mission to help customers accelerate business transformation with simple, powerful, and secure solutions.
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic. We’re looking for individuals who believe they can accomplish more as a team and create lasting growth for themselves and others. We hire based on attitude, competency, and commitment. Solarians are ready to advance our world-class solutions in a fast-paced environment and accept the challenge to lead with purpose. If you’re looking to build your career with an exceptional team, you’ve come to the right place. Join SolarWinds and grow with us!
The Customer Success Manager drives customer retention by leading product adoption, resolving customer challenges, and ensuring customers achieve meaningful outcomes. As the primary relationship owner across a portfolio of accounts, this role delivers strategic guidance, value‐focused engagements, and proactive support to maintain strong customer health.
Working closely with cross functional teams, the Senior CSM aligns customer objectives with business goals to achieve shared su