Founding Product Designer
San Francisco · Full-time · In-person
About Solidroad
Building something great is addictive. It's like discovering your favorite TV show mid-season, except you're helping write the next episode. It's like unboxing a new gadget, except you're the one designing it. You shape how it feels, how it works, and how people react when they use it.
At Solidroad we're solving a big, messy, exciting problem: how do you scale customer support without losing what makes humans amazing? Warmth, empathy, intuition. We're using AI, generative tech, and real-time simulations to make this happen. It's ambitious, difficult, and genuinely new.
About the role
We're looking for a senior designer who sees this role as more than just a job. It should feel like signing up for a job and a hobby. Or a job and a triathlon. Or a job and an advanced art course. You'll shape our design decisions, own major parts of our product experience, mentor your teammates, and push yourself in ways you might not expect. It'll stretch your skills and fill your life in a deeply rewarding way. You'll craft impactful designs (product interfaces, brand systems, marketing assets; it's all on the table), and make critical decisions about user
