Customer Insights Partner
About Us
At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best, wherever they are. We're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals, ensuring members receive immediate care when they need it most.
Since our founding in 2017, we've grown rapidly across Australia, New Zealand, and the UK. Backed by Seek and Blackbird, we now support over one million members and 200+ team members globally. We're well-capitalised, scaling fast, and actively building toward an AI-native organisation.
About the role
As our Customer Insights Partner, you'll partner with Sonder's most significant enterprise customers to turn workforce health, safety and wellbeing data into conversations their senior leaders actually value. Managing a portfolio of around 40 accounts and reporting to the VP Customer, you'll use our AI delivery pod to prepare sharp, evidence based insights for P&C leaders, CFOs and CEOs, spot where Sonder can create more value for a customer, and hand off expansion opportunities cleanly to our sale
