Customer Marketing Manager

At Sonder, we believe every person deserves to feel safe, supported, and empowered to be at their best, wherever they are. We're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals, ensuring members receive immediate care when they need it most.

Since our founding in 2017, we've grown rapidly across Australia, New Zealand, and the UK. Backed by Seek and Blackbird, we now support over one million members and 200+ team members globally. We're well-capitalised, scaling fast, and actively building toward an AI-native organisation.

 

About the role
We're looking for a Customer Marketing Manager to own marketing across the full customer lifecycle on a 12-month fixed-term contract, covering parental leave. 

You'll build the programs and campaigns that help customers launch Sonder successfully, stay engaged, renew and grow, and you'll turn happy customers into advocates through case studies, references and stories. Reporting to the Head of Marketing, you'll work closely with our Customer, Sales, Member, Product and RevOps teams.

 

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