Senior Order Fulfilment and Distribution Specialist

Do you bring hands-on experience managing international order fulfilment and air-freight cold-chain distribution for pharmaceutical, medical device or reagent products? Are you ready to own orders from customer request through delivery across North America and Latin America?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS Operations team as a Senior Order Fulfilment and Distribution Specialist and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

You will be the focal point for order fulfilment and distribution across North America and Latin America, managing the process from customer order entry through international shipment and confirmed delivery. Working closely with production, sales, sales operations and logistics partners, you will help ensure customers receive temperature-sensitive products reliably while navigating the customs and import requirements of the region.

You will also manage orders fulfilled through our US third-party logistics partner and support the operation as our US distr