Strategic Account Manager / Customer Success Manager (UK&I, BeNeLux, Nordics)

Do you bring a background in complex sales and a strong understanding of genomics, next-generation sequencing or oncology workflows? Have you grown existing laboratory accounts by identifying new applications, building stakeholder relationships and navigating procurement?

If this sounds like you and you are driven by purpose, join the SOPHiA GENETICS team as an Account Manager and enable us to make a positive impact on the outcomes for cancer and rare disease patients worldwide.

This is a field-based role, working within the role's territory. You will spend your time working from a home office or travelling across your territory for customer meetings, conferences and events. You will be based in the UK, and able to travel throughout the territory.

Our Mission

We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a reality on a daily basis. You will have direct input to our mission to democratize data-driven medicine for the ultimate benefit of cancer and rare disease patients across the globe.

Your Mission

Your primary mission is to build and maintain strong customer relationships across the UK, Nordics and Benelux, understanding each laboratory's needs and supporting their continued use of our technology. You'll partner with sales colleagues who win new customers, then take ownership of the relationship from contract signature