Client Experience Coordinator
ABOUT SOTHEBY'S
Established in 1744, Sotheby’s promotes access and ownership of exceptional art and luxury objects through auctions, private sales and retail. Our deep expertise across 70 selling categories is supported by a leading technology platform and a global network of specialists spanning 40 countries. Selling categories include Contemporary Art, Modern and Impressionist Art, Old Masters, Chinese Works of Art, Jewelry, Watches, Wine and Spirits and Design, as well as collectible cars and real estate through RM Sotheby’s and Concierge. Sotheby’s Financial Services is a leading art lender and provides capital solutions for collectors around the world, having originated more than $12 billion in loans since its inception. Sotheby’s new global headquarters is now open at the iconic Breuer building at 945 Madison Avenue in New York City.
THE ROLE
Responsible for timely and accurate Post Sale Experience task processing and the provision of high-quality client service, predominately via email/telephone.
RESPONSIBLITIES
- Manage and resolve client queries, complaints and special requests with professionalism and efficiency.
- Coordinate with Post-Sale Shipping and internal departments to ensure smooth p