SSSPL - Implementation Analyst
At South Star, we are committed to empowering businesses in the telecom sector by providing comprehensive support and management solutions for their IT infrastructure. Based in Navi Mumbai, we specialize in offering a wide range of services, including application environment support, IT infrastructure environment management, network monitoring, end-user support, and service design & monitoring. Our focus on the telecom sector allows us to deliver exceptional results that are tailored to our unique clients.
Job Description
Title: Implementation Analyst
The Implementation Analyst will be responsible for supporting new client on-boarding operations. Establishing billing access, account creations, coding, and invoice retrieval. Gathering and analyzing customer data for pre and post implementation activities. The analyst will work closely with the vendors, clients and internal groups.
Responsibilities:
On-boarding: 30%
- Support the implementation process, from kick-off to completion
- Create, modify and update the vendors and accounts for each client
- Define hierarchies, allocate the costs and parsers to accounts
- Manage the billing settings and retrieval methods
