Posted 3w ago•Palo Alto, CA
Accountant, AI Operations
MiddleOn-site (Palo Alto)Salary undisclosed
Job Description
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
ACCOUNTANT, AI OPERATIONS
Play a key role in the finance organization by providing transactional and operational support to the accounts receivable and collections function. You will partner cross-functionally to help collect what is owed and preserve customer relationships. The ideal candidate treats every interaction as a customer service moment, follows established processes, flags issues, and takes initiative to learn and improve.
RESPONSIBILITIES:
- Support the full AR/collections lifecycle: aging management, outreach, follow-up, dispute resolution, payment application coordination, and account reconciliation
- Execute collections activities in adherence to established SOPs for collecting, suspending services, and escalations
- Assist with dunning workflows and customer engagement on past-due balances
- Help monitor DSO, aged balances, and maintain a clean AR ledger
- Serve as a first line of response for AR/
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