Dutch Customer Advisor for a Leading Global Cybersecurity Company - Thessaloniki

Are you a customer-oriented professional with excellent communication skills? Join our team and support customers of a global leader in online protection and cybersecurity.

As a Customer Advisor you will assist customers with their queries, provide clear and effective solutions, and ensure a smooth, high-quality customer experience.

Your responsibilities:

• Provide customer support via phone and/or chat.
• Handle enquiries related to Cybersecurity products, subscriptions and account services.
• Identify customer needs and offer accurate, timely solutions.
• Maintain a professional, empathetic and customer-focused approach.
• Record and update customer information accurately in the system.
• Work closely with your team to meet quality and performance targets.

Requirements

• Native or near-native level of Dutch.
• Very good command of English.
• Strong communication and problem-solving skills.
• Customer service experience is an advantage, but not mandatory.
• A positive attitude, reliability and willingness to learn.
• EU citizenship or a valid work permit for Greece.

Benefits

• €1,450 gross per month.
• Monthly performance bonus.
• Two months of paid accommodation for abroad candidates.
• Flight tickets to Greece.
• €350 coverage of real-estate agency fees.
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