Portuguese Fraud Operations Analyst - Athens

On behalf of our global client, we are seeking a analytical and detail-oriented Portuguese-Speaking Fraud Operations Analyst to join their dedicated Risk & Fraud Prevention team. In this role, you will be responsible for monitoring transaction activity, identifying suspicious patterns, conducting risk assessments, and preventing fraudulent operations across Portuguese-speaking markets.

Responsibilities

• Monitor real-time account activities and transaction flows in markets to detect potential fraud, money laundering, or policy breaches.
• Review flagged transactions, chargebacks, and high-risk accounts using internal fraud detection tools and risk scoring models.
• Conduct detailed background checks, document verification, and risk assessments on escalated accounts.
• Collaborate with compliance, legal, and payment operations teams to mitigate financial losses and maintain regulatory adherence.
• Communicate with customers and financial institutions via email or secure channels to verify suspicious activity and resolve account holds in Portuguese.
• Maintain comprehensive records of fraud investigation findings and contribute to the ongoing improvement of anti-fraud rules and algorithms.

Requirements

• Native or C1/C2 proficiency in Portuguese.
• Fluent English skills.
• Strong analytical mindset with the ability to spot irregulariti