Customer Service Representative

Training is in person in Manhattan for two weeks, after that this is a remote position.    Monday through Friday  Able to work rotating shifts ranging from - 7am-4pm, 8am-5pm, 9am-6pm, 10am-7pm, 11am-8pm.  All shifts are required.  Home Internet Speed of 300 MGPS or better.  A quiet space at home to set up a workstation not too far from their internet router.  Excellent Customer Service & Communication Skills.      Your Impact - The Customer Service Representative will work with all clinics scheduling needs, online appointment requests, incoming calls to ensure that all patients get access to care. The Customer Service Representative serves as a valued member of the SPEAR team, helping patients get the medical procedures they need.  As well as alleviating stress from the Front Desk Care Coordinator team.  As a SPEAR Team Member, you naturally exhibit SPEAR’s values by default. Your talents instinctively result in actions of Service, Passion, Empathy, Accountability, Respect, Impact and Teamwork. You put people first, and know that every team member, and potentially every New Yorker within travel distance to any of our clinics, relies on you to help them become the best versions of themselves.    Your Success Factors:  Respect & Teamwork: You understand that respect is the only way employees, customers and SPEAR will succeed.  You cultivate a culture of teamwork and are committed to supporting our team.    Spear is seeking a passionate and reliable remote Customer Service Re