IC3 - SPEI Support Engineer

Objective of the Role

As a mid-level SPEI Support Engineer, you are responsible for the reliability and performance of our core payment infrastructure. This is a hybrid role that combines traditional systems administration (RedHat/Windows), JBoss application server management, DevOps practices, and Project Management (PM) functions to track external vendors and ensure seamless real-time SPEI transaction delivery.

Main Responsibilities

• SPEI Operations Management: Monitor and provide tier 2/3 support for the payment platform, specifically managing virtual machines (VMs) in RedHat and Windows Server environments.  
• Application server management: Maintain JBoss Application Servers to ensure the frictionless lifecycle of financial transfers.  
• Vendor management: Track vendor activities, manage deliverables, and ensure compliance with technical requirements.
• DevOps & automation: Collaborate with the DevOps team to automate repetitive tasks and enhance observability tools, utilizing containers and scripting.  
• Troubleshooting: Identify root causes of failures in communication with Banco de México (Banxico) and connectivity providers.  
• Technical Liaison: Work closely