Courier

Reports To: The Courier will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.

 

Job Overview:

The Courier provides exceptional delivery and courier services. This position receives orders from a centralized dispatch, retrieves parcels/mail from different local offices, and then delivers the parcels/mail in a timely and safe manner. The position will also serve as a backup to the front or back of office functions.

Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.

 

Duties and Responsibilities:

• Provides 5-star customer service to all employees (in all forms of communication).
• Travels a predefined courier route via automobile to deliver mail and parcels throughout the campus.
• Keeps log and time stamp of items received and delivered.
• Supports chain of custody requirements defined within the operating procedures.
• Performs pick-up and delivery of jobs by accurately following a