Digital Document Specialist

 

Job Title: Digital Document Specialist

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

The ideal candidate will:

• Have a minimum high school diploma or equivalent.
• Possess strong attention to detail and high-volume data entry experience.
• Demonstrate fast, accurate alpha-numeric typing skills.
• Be comfortable working in a production environment and with technology.
• Show willingness to adapt and learn new technologies.
• Take initiative and pride in their work.
• Thrive in a team environment and be motivated by results.
• Be capable of meeting or exceeding deadlines.
• Have familiarity with document imaging software (desired but not required).

Key responsibilities include:

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
• Matching corresponding paperwork to accounts and applying appropriate busin