Junior IT Support Specialist

About the team

Our team serves as the primary technical and operational hub, responsible for ensuring the reliability of company technology through expert hardware, software, and network support. We manage the full lifecycle of specialized hardware—from international procurement, customs clearance, and inventory management to seamless internal distribution and onboarding. By integrating hands-on technical troubleshooting with precise logistics and asset administration, we maintain high operational stability and efficiency across the entire company.

About the role

We’re looking for an enthusiastic, junior engineer in the field of Systems Administration to join our IT team in Kyiv. The individual will be tasked with providing support for end-users, troubleshooting, solving, and preventing technical issues and working with the rest of our IT team to ensure all technical standards and ongoing compliance with best practices and regulations are met.

Responsibilities and Duties

• Troubleshoot, diagnose, and resolve technical hardware and software incidents, both remotely and in person, to ensure minimal disruption to business