Bilingual Employment Law Paralegal & Intake Specialist
We are seeking a sharp, empathetic, and detail-oriented Bilingual Employment Law Paralegal / Intake Specialist to support a growing U.S.-based employment law firm. In this dual-function role, you will be the first point of contact for potential clients who are often navigating difficult workplace situations, such as wrongful termination, discrimination, or wage disputes.
You will be responsible for conducting thorough intake screening interviews, gathering critical case facts, qualifying leads, and supporting the attorney with essential pre-litigation paralegal drafting and document organization. If you have a solid background in U.S. plaintiff-side litigation, speak fluent English and Spanish, and possess an empathetic phone presence, we encourage you to apply!
Key Responsibilities
- Intake & Screening Management: Answer inbound calls, web leads, and text inquiries from potential clients using the firm’s screening scripts.
- Case Fact Gathering: Collect detailed case information regarding employers, employment dates, termination reasons, pay issues, and protected class/activity indicators, documenting all data clearly in the CRM.
- Initial Case Qualification: Perform preliminary case evaluations (evaluating statute of limitations, employer size, at-will vs. contract status) and flag high-priority leads to the attorney on the same day.
