Bilingual Personal Injury Case Manager - Virtual Assistant - ID48952353966 OR

Position Overview

We are seeking an experienced Personal Injury Case Manager to support a California-based law firm. This is a hands-on case management role, not a general administrative assistant position. The ideal candidate will have at least 2 years of direct Case Manager experience supporting a California personal injury law firm and be comfortable managing cases from the medical and insurance coordination side through ongoing treatment.

The candidate should be highly organized, proactive, detail-oriented, and experienced in communicating with clients, medical providers, insurance companies, and other parties involved in personal injury claims.

Key Responsibilities

• Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment.
• Retrieve and organize medical records and documentation.
• Open and manage insurance claims.
• Coordinate medical treatment and appointments for personal injury clients.
• Open and manage medical liens with healthcare providers.
• Follow up with medical providers regarding treatment, records, bills, and documentation.
• Handle and coordinate property damage claims.
• Communicate with clients regarding treatment, appointments, claims, and case-related updates.
• Communicate with insurance companies, medical providers, and other parties as needed.
• Maintain accurate and up-to-date c