Medical Legal Assistant - Orthopedics

We are seeking an exceptionally detail-oriented, upbeat, and bilingual (English/Spanish) Virtual Assistant to support a fast-paced Orthopedics, Pain Management, and Physical Medicine & Rehabilitation (PM&R) practice. The ideal candidate possesses 2+ years of remote experience supporting a U.S. medical or medical-legal environment, demonstrating superior English written communication and reading comprehension. In this role, you will take ownership of creating comprehensive medical chronologies, conducting cost analyses, liaising with attorney offices, and converting patient inquiries into scheduled appointments within an established, high-precision workflow.

Key Responsibilities

• Medical Chronologies & Cost Analysis: Review complex medical records to build precise chronological summaries and perform cost analyses of medical and non-medical services.
• Medical-Legal Coordination: Draft professional emails to arrange medical-legal encounters, communicate with attorney offices, and build deposition and trial binders.
• Lead Conversion & Appointment Scheduling: Proactively guide prospective patients toward scheduling appointments rather than passively answering phone inquiries, while maintaining precise calendar management.
• Patient & Referral Outreach: Conduct professional inbound/outbound calls and follow-ups in both English and Sp