Salesforce Product Owner

Overview

Stats Perform is the market leader in sports tech.  We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting.  

Through the latest AI technologies and machine learning, we combine decades' worth of data with the latest in-game happenings. We then offer coaches, teams, professional bodies, and media channels around the world, access to the very best data, content, and insights.  In turn, improving how sports fans interact with their favourite sports teams and competitions.

How do we add value?

• Media outlets add a little magic to their coverage with our stats and graphics packages.

• Sportsbooks can offer better predictions and more accurate odds.

• The world's top coaches are known to use our data to make critical team decisions.

• Sports commentators can engage with fans on a deeper level, using our stories and insights.

Anywhere you find sport, Stats Perform is there.  However, data and tech are only half of the package. We need great people to fuel the engine.

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!

Responsibilities:

We are looking for an authoritative and motivated Salesforce Product Owner to drive a vision, strategy, and delivery of our Salesforce platform which is need of rejuvenation. This role will act as the bridge between business stakeholders and technical teams, to help us focus on delivery the maximum benefit back to the business.

You will be comfortable with assessing an organisation and business requirements, making authoritative decisions on priorities, and you will be able to sell your vision and justify it to C-level and SVP stakeholders.

You will own the Salesforce roadmap, prioritise the backlog, form and develop excellent working relationships with cross-functional teams to deliver scalable, user-focused solutions within and outside of Salesforce.

Required Qualifications:

Product Ownership and Strategy

· Define and own the Salesforce product vision, roadmap, and release plans

· Evangelise, educate and demonstrate on what good looks like within Salesforce

· Provide confidence to stakeholders to reduce noise and conflict

· Share opiniated views on what good looks like and what is right for the business

Stakeholder Management

· Form steering and working groups to take in and manage business requirements

· Set expectations and resolve conflict from cross-functional stakeholders

· Be the primary point of contact for Salesforce queries and decisions

· Provide C-level updates, metrics, and show progress towards vision and strategy

Backlog and Delivery Management

· Own and prioritise the product backlog based on business value and ROI

· Translate business needs into clear user stories and acceptance criteria

· Participate in Agile activities (sprint planning, backlog pruning, reviews)

· Ensure timely delivery of high-quality solutions and support

User Experience and Adoption

· Champion a user-centric approach to Salesforce design and functionality

· Drive adoption and continuous improvement of the platform

· Gather feedback and analytical data to optimise solutions and demonstrate ROI

· Support training and enablement initiatives

Governance and Quality Assurance

· Ensure solutions follow Salesforce best practices, security, and governance standards

· Validate delivered features against acceptance criteria

· Manage risks, dependencies, and technical debt

· Maintain documentation for processes and solutions

Desired Qualifications:

Core Experience

· 5 – 10 years experience as a Product Owner or Consultant working within Salesforce

· Cooly manage demanding business stakeholder requirements and priorities

· Demonstrate confidence, clarity, and diplomacy in presenting to and influencing C-level

· 5 years plus experience managing product backlogs and delivering digital products

· Commercial mindset with focus on value delivery and ROI

· Own the core vendor relationship with Salesforce, and other associated systems

Salesforce Expertise

· 5 years plus experience in delivering large scale Salesforce deployments, instance over-hauls, and or critical integrations

· Architectural technical and business enablement authority in Salesforce products (specifically Sales Cloud, Service Cloud, and Revenue Cloud)

· Strong practical understanding of Salesforce configuration (flows, objects, validation rules)

· Salesforce certifications (e.g., Salesforce Administrator, Product Owner, or Platform App Builder) are highly desirable

Key Attributes

· Strategic thinker with strong execution focus

· Collaborative and influential across all levels of the organisation

· Customer-centric mindset

· Adaptable and comfortable working in a fast-paced environment

Skills

· Excellent stakeholder management and communication skills

· Excellent analytical and problem-solving abilities

· Excellent ability to translate complex business requirements into actionable deliverables

· Strong understanding of Agile/Scrum methodologies

Desirable Experience

· Knowledge of additional Salesforce products (e.g., Marketing Cloud, Experience Cloud)

· Specifically, experience with deploying and generating value from Data 360 and Agentforce

· Experience working with distributed or offshore teams

· People management experience – desirable but not essential

Why work at Stats Perform?

We love sports, but we love diverse thinking more!

We know that diversity brings creativity, so we invite people from all backgrounds to join us.  At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.  

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.

Diversity, Equity, and Inclusion at Stats Perform

By joining Stats Perform, you'll be part of a team that celebrates diversity. A team that is dedicated to creating an inclusive atmosphere where everyone feels valued and welcome. All employees are collectively responsible for developing and maintaining an inclusive environment. That is why our Diversity, Equity, and Inclusion goals underpin our core values.

With increased diversity comes increased innovation and creativity. Ensuring we're best placed to serve our clients and communities. Stats Perform is committed to seeking diversity, equity, and inclusion in all we do.