Client Onboarding Specialist
About the Company
We’re building infrastructure that makes healthcare innovation easier. Our customers already serve 3+ million patients and manage $15+ billion in annual medical spend. We work with leading healthcare groups backed by top Silicon Valley investors such as Sequoia, General Catalyst, Y Combinator, Kleiner Perkins, Stanford, Khosla Ventures, and others. Our mission is to enable more innovation in healthcare—so more patients receive affordable care.
About our Team
Our leadership team previously built and scaled a national digital health company (>$15M raised, 100+ employees) that was later acquired by a 2,000-person healthcare organization. We’re now building the next generation of infrastructure to help healthcare companies launch and scale faster.
About the Role
As our business grows, we’re looking for a Client Onboarding Specialist to help new healthcare groups launch successfully with our platform and operations.
In this role, you will own the onboarding process from kickoff through launch, coordinating the operational steps required to get new clients fully set up. You’ll manage onboarding timelines, gather required information and documentation, and ensure milestones are comple
