Account Executive

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Stoneridge founders recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2025 Top Workplace Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement.    As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We have office locations in Fargo, ND and Minneapolis, MN that serve as key collaboration hubs. In-person work at these locations is encouraged and, at times, required. Team members should expect to travel to these offices as needed based on role expectations, project requirements, team collaboration, training, or other business-driven needs. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.   It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey!      Stoneridge Software is seeking an Account Executive who is client-focused, operationally strong, and passionate about driving sustained value for long-term client partnerships. In this role, you’ll own the health and performance of a run‑state client portfolio, leading regular operational check-ins, health reviews, and governance rhythms to ensure solutions are stable, adopted, and delivering the intended business outcomes. You’ll build trusted relationships with key business and operational stakeholders, acting as a strategic advocate for clients while balancing Stoneridge priorities. The ideal candidate brings 4–6 years of experience in SaaS account management or customer success with strategic customers and is highly skilled at managing renewals, identifying expansion opportunities, and driving growth through upsell and cross-sell initiatives aligned to client goals. An Account Executive excels at cross-functional coordination—partnering with Client Partners, Sales, Support, and Delivery teams to ensure seamless transitions from project to run, proactive issue resolution, and a consistent client experience. This role plays a critical part in maintaining financial and operational visibility, surfacing risks and trends, and ensuring that what was sold and delivered continues to meet—and exceed—client expectations.