Uninsured Recovery Specialist
Location: Remote
Employment type: Full-time
Team: Recovery
About the Role
We’re looking for a Recovery Specialist to manage uninsured and contractual recovery claims, including motor vehicle accidents, unreturned rental vehicles, and related losses arising from rental agreements.
You’ll investigate the basis for recovery, review supporting documents, and work directly with responsible parties to resolve outstanding obligations. This role requires strong negotiation skills, sound judgment, and a respectful, practical approach to difficult conversations.
What you'll do
Manage uninsured and contractual recovery files, including accidents and unreturned rental vehicles, from initial review through resolution.
Review claim documents, rental agreements, vehicle return records, liability information, and loss amounts to establish a clear basis for recovery.
Locate and contact responsible parties, explain outstanding obligations, and address questions or disputes professionally.
Negotiate settlements and