Settlements Specialist

Responsibilities

• Client Communication and Support
• Serve as the main point of contact for clients and manufacturers in the settlements department, addressing inquiries, providing updates, and offering guidance on the settlement process.
• Conduct outbound calls to clients to discuss settlement offers, gather necessary information, and explain legal terms and procedures.
• Maintain a professional and empathetic demeanor while interacting with clients, ensuring their needs and concerns are addressed effectively.
• Respond promptly to client inquiries via phone, email, or other communication channels.
• Drafting Legal Documents
• Prepare and draft settlement agreements, release forms, and other legal documents in accordance with client instructions, firm policies, and legal requirements.
• Review and edit draft documents for accuracy, clarity, and completeness, ensuring that all terms and conditions are accurately reflected and legally sound.
• Coordinate with attorneys and other team members to finalize and execute legal documents in a timely manner.
• Documentation and Record-Keepin
  Maintain thorough and accurate records of all communications, negotiations, and documentation related to settlement efforts in our case management system.
• Ensure that client files are organized, up-to-date, and compliant with firm protocols and legal standards.
• Track deadlines and milestones ass