GCS Executive Customer Care Specialist 2
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
As a Senior Executive Customer Care and Social Media Specialist, you will not only handle escalated inquiries but also act as a subject matter expert and mentor for the Executive Customer Care team. This role demands superior communication skills, expert problem-solving abilities, and a commitment to leading by example in both customer interactions and team guidance. Your leadership will be pivotal in fostering a collaborative team environment and driving the achievement of performance benchmarks. With your help, w
