IT Support Intern (Cloud & AI)
Are you excited about solving real IT challenges in a modern cloud environment?
Are you curious about how AI can transform the way people work?
Then this internship might be your perfect match!
About Studyportals
Studyportals is the global leading study choice platform helping 50+ million students each year find the right university abroad. With headquarters in Eindhoven and offices worldwide, we connect students to life-changing study opportunities.
As an IT Support Intern, you will support our internal IT operations and help colleagues (our everyday superheroes) work efficiently, securely, and confidently with technology.
You’ll gain hands-on experience in a cloud-only Microsoft environment, while contributing to real improvements in how we work and adopt AI.
This role is perfect for someone curious, proactive, and eager to learn by doing.
Your day to day responsibilities
You will:
- Support the IT helpdesk by resolving user issues and service requests
- Assist with onboarding and offboarding employees
- Manage identities and access in Microsoft Entra ID (cloud-only)
- Support device management via Microsoft Intune
- Maintain and improve IT documentation and knowledge bases
- Help colleagues understand IT solutions in a simple, user-friendly way
- Contribute to maintaining a secure IT environment (cybersecurity focus)
- Explore and sup
