Staff System Admin

At Sumerge, Staff IT Engineers own the reliability, security, and performance of our IT infrastructure. They evaluate user needs, design and implement efficient network and system configurations, and ensure seamless operations across endpoints, applications, and cloud environments.

Our ideal candidate combines deep technical expertise with a proactive, service-oriented mindset. They take ownership of diagnosing and resolving complex issues, strengthening system security, and continuously enhancing operational efficiency to enable smooth digital experiences across the organization.

Requirements

· Evaluate user needs and system functionality to deliver reliable, secure, and high-performing IT services that meet business objectives.

· Own the diagnosis and resolution of complex IT incidents across infrastructure layers to minimize downtime and service disruption.

· Implement, maintain, and optimize network infrastructure components, ensuring scalability, availability, and compliance with IT standards.

· Collaborate with the System Administration team to approve and deploy updates, patches, and configuration changes that enhance system performance and security.

· Ensure smooth operation of all IT systems — including endpoint protection, print services, and email platforms — through regular monitoring and performance evaluations.

· Administer and secure IT systems to maintain optimal reliability, resilience, and