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Posted 1y ago•820 Sidney Marcus Blvd NE, Atlanta, GA 30324

Join Our Team as a Night Auditor at TownePlace Suites Atlanta Buckhead!

MiddleOn-site (Atlanta)Salary undisclosed
Required Skills
Next.js
Job Description
Take the Lead in Overseeing Night Operations & Guest Services!   Are you an experienced hotel professional looking for an exciting role that combines guest interaction, accounting responsibilities, and night shift independence? TownePlace Suites Atlanta Buckhead is seeking a Night Auditor to oversee the hotel’s overnight operations, manage financial tasks, and provide exceptional guest service.   Schedule: Evening shifts (3 PM-11 PM) and Overnight shifts (11 PM-7 AM); flexibility required for weekends and holidays.    What You’ll Be Doing: Front Desk Operations Handle the check-in and check-out process for guests, making sure they have a seamless and welcoming experience. Greet guests with a sincere, friendly welcome, using clear communication to answer questions about local attractions, hotel amenities, and other requests. Coordinate with restaurants and bars to ensure smooth file maintenance and system resets for next-day operations. Address and resolve guest concerns with empathy and proactive solutions. Night Audit & Financial Reporting Balance revenue and settlement accounts nightly, reset the system for the next day, and generate daily reports (Guest Ledger Summary).   What We’re Looking For: Amazing guest service skills. Previous hotel experience is preferred but not required. Ability to listen and address guest and employee concerns with empathy and proactive solutions. Proficient with computers and comfortable with moderately complex systems. Strong communication ski

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