Content Manager

Content Manager - Run My Business
📍 Berlin, Germany · Office-first setup

 

Team description

SumUp's Run My Business team builds the tools that help everyday business owners manage payments, finance, and customer relationships, all from one app used by millions of merchants worldwide. As Content Manager, you'll become the central reference point for product messaging, helping teams across Lifecycle, Sales, and Online Marketing turn product benefits into clear, compelling content for every channel. It's a role with real ownership: you'll set the standards for product storytelling, work closely with Design and Localisation, and help shape how SumUp's story reaches customers as the product line keeps growing.

What you'll do

• Create and maintain product narratives, messaging frameworks, content guidelines, and product documentation that establish a single source of truth for how we talk about our products. Educate internal teams and provide a consistent foundation for content across channels, including retail, website, sales materials, and product communications.
• Audit customer-facing copy across the website and product communications, maintaining and QAing existing content while partnering with the Content Guild to i