Senior Technical Product Manager

The Verification squad sits at the heart of SumUp's ability to operate across 37 markets. We own the systems that determine whether a merchant's identity is verified, whether that verification meets the regulatory bar in every market we operate in, and whether the decisions made along the way are auditable and defensible. This isn't a coordination role — it's a high-ownership position where you'll set the product direction for a domain that is legally complex, strategically important, and actively transforming. If you want to own something that genuinely matters — where your decisions shape compliance outcomes, merchant experience, and platform capability simultaneously — this is that role.

What you'll do

• Define and lead the product strategy for the verification platform, sequencing compliance obligations, platform modernisation, and merchant experience improvements with clear intent

• Own the regulatory surface across multiple markets — monitoring evolving KYC/KYB, AML, and eIDAS requirements and converting them into structured, buildable scope before they become blockers

• Make the hard calls where UX and backend decisions conflict, holding coherence across the full product surface and owning the outcome when trade-offs are required

• Run lean, autonomous discovery — synthesising user research, data signals, and regulatory guidance into decision-ready artefacts independently

• Co-lead the squad alongside a strong Engineering Manager, driving platform modernisation and reducing technical debt deliberately

You'll be great for this role if

• Proven experience as a product manager in a regulated fintech or financial services environment, with direct ownership of KYC, KYB, or identity verification products across multiple markets

• Strong ability to manage complex, multi-stakeholder environments — including Legal, AML, Compliance, Risk, and Operations — negotiating scope with credibility and care, and holding the line when it matters

• Technical depth to interrogate backend architecture decisions, API design trade-offs, and third-party vendor capabilities, and to make coherent product calls across the full stack

• Data fluency: comfortable defining metrics, interrogating dashboards, and using quantitative signals to inform prioritisation and planning

• Track record of arriving at planning conversations with evidence-backed proposals and the organisational confidence to defend them

Why you should join SumUp

• Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our modern Sofia office. This involves an office-first setup

• Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced

• Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success

• A dedicated annual L&D budget of €2000 and 10 paid days of educational leave which can be used to attend conferences and/or advance your career through further education

• Generous time off: 25 days of paid leave, plus one extra day per year of service (up to 35), along with public holidays and special leave options

• Peace of mind: additional health insurance and life insurance

• Stay active: on-site yoga and a co-sponsored Multisport card offering access to hundreds of sports facilities

• Meal support: benefit from a tax-free food voucher program plus flexibility via our Re:Benefits platform

• Easy commute: free shuttle buses connecting directly to Joliot-Curie metro station

• Break4me: 1-month sabbatical after 3 years of service

• Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team

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About SumUp

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