System Administrator - MacOS (all genders)

Your role

• You’ll be part of the IT Helpdesk team in Berlin to provide local and remote support to the company employees in Berlin’s offices, in Poland and remotely

• You’ll follow our processes and implement new ones as new workflows to save costs and improve efficiency, with according documentation

• You are ensuring that our infrastructure are working as expected and fix issues proactively where necessary

• You are ensuring the systems availability, security and compliance of our internal networks and collaborate with our sys admins on monitoring of hosted systems

• You’ll provide support via our ticketing system and by connecting to devices remotely, or by visiting users, or welcome them at our IT Kiosk, providing support of levels 1 to 3

• You will process on/offboardings on both software and hardware sides

• You’ll work with Addigy (MDM tool), Apple Business Manager, Google Workspace,, Snipe-IT (Asset management), 1Password, Slack, Atlassian, and more in an Apple environment

Your profile

• You have at least 4 years of hands-on e