Engineering Manager (m/f/d)

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.

Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day.

We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.

We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.

We are hiring a backend-leaning Tech Lead to lead a team of 3-4 engineers and own the tech for a part of Superchat’s product.

This is a hands-on leadership role: You’ll spend roughly half your time designing and bu