Junior Account Executive SMB | UK Market (m/f/d)

At Superchat, we're rebuilding how businesses talk to their customers. The phone call, the contact form, the support ticket: all of it is being replaced by messaging and AI. We're building the platform that runs underneath.

Founded in 2020, Superchat has become the platform of choice for 10,000+ businesses worldwide, from globally recognized brands like Allianz, Auto1, Enpal, Danone, and GASAG to the small businesses, dental practices, and one-person startups that need to look bigger than they are. Today, millions of messages flow through Superchat every single day.

We started as a unified inbox: one place for every channel a customer might pick, WhatsApp, email, SMS, Instagram. Then ChatGPT happened, and the second chapter began: AI agents that respond across chat, email, and voice at the quality of the best human teams.

We're 100 people, profitable, and have raised €18M in funding (last round 4.5 years ago, we've been growing on our own money since). Headquartered in Berlin.

In this role, you'll own the full sales cycle in the UK market. You'll handle warm inbound enquiries while proactively prospecting new leads yourself, book and run demo calls, and guide the process through to successful close. You'll also support technical implementation to ensure new customers get off to a strong start.

Who We Want

Your entry into sales.
You're excited to break into B2B sales - whether you're just starting out or already have some first hands-on experience.

Self-confident.
You believe in your ability to run and close a conversation without coming across as arrogant.

Self-starter.
You build your own pipeline instead of waiting for inbound leads, and use a quiet week to prospect even harder.

Coachable.
You take direct feedback without getting defensive, and visibly apply it in your next conversation.

Resilient.
You bounce back quickly from a lost deal or a tough week and keep your activity levels consistently high.

Fast learner.
You get up to speed on a technical product quickly and can explain it to customers in a way they understand.

Structured.
You keep your pipeline clean and your CRM notes reliable, without anyone having to chase you.

Strong communicator.
You're a native English speaker with excellent written and verbal communication skills.

Who We Don't Want

Waits for leads to be handed over.
You rely on inbound or leads being assigned to you, and can't or won't proactively build your own pipeline.

Gets defensive with feedback.
You take direct feedback personally instead of applying it, and repeat the same mistakes call after call.

Weak written communication.