Sales Development & Customer Support Representative
About Us: Superior Contracting & Maintenance is a leading construction company dedicated to construction and maintenance, serving Property Management companies. We pride ourselves on giving exceptional service and being a strong business partner for our clients. As we continue to grow, we are moving into the private homeowner space and are looking for a motivated and skilled Sales Development & Customer Service Representative to join our dynamic team!
Job Overview: As a Sales Development & Customer Service Representative your job duties will be two-fold. You will engage in proactive outreach to potential clients to build and nurture relationships that contribute to our business growth. Your role will be crucial in driving our sales pipeline and helping us achieve our business objectives. Additionally, you will be at the forefront of our private homeowner department which involves handling incoming calls, qualifying, and scheduling HVAC work orders. This involves direct coordination of field technicians, ensuring effective communication between customers, technicians, and internal teams.
Responsibilities:
- Answer inbound sales calls and engage with potential customers to understand their needs and qualify leads.
- Make outbound calls to potential clients to introduce our products/services and establish initial contact.
- Develop and maintain relationships w
