Client Support Representative

About SupplyCore:

SupplyCore is a Certified Small Business federal contractor to the Department of Defense (DoD) and General Services Administration (GSA). We prioritize supporting our Military, allies, and Government customers worldwide. In partnership with our expansive supply chain, we provide products and services that enable our customers to complete their mission and sustain readiness anywhere.

To learn more visit here; One Company. One Mission. - SupplyCore Inc.

Job Summary:

This position serves as the primary contact for SupplyCore customers for the Korea contact. The CSR is responsible for managing and documenting all customer communications and providing daily support to assigned customers through various means of communication. CSR(s) are responsible for traveling to their assigned customer locations regularly, conducting site surveys, and expanding company sales. CSR(s) pro-actively monitor customer accounts for potential growth and/or problematic areas using the appropriate tools available while also keeping management apprised of any customer issues. This position partners with the assigned Sourcing Expert(s) to ensure smooth processing of customer orders from quotation through product delivery and any returns or exchanges as necessary

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