Strategic Account Manager I

Who You Are

You think about an account the way its leadership does. You take the time to understand the customer's business model, strategic priorities, what they're measured on, and how events tie to their strategic priorities and goals, who the key stakeholders are and what’s important to them. Retention and growth follows from that. You have strong business acumen and commercial skills, you're curious and you drive discovery that surfaces unstated opportunities, you’re analytical, use judgment and exercise critical thinking, and are comfortable making a commercial case with real numbers behind it. You manage your accounts from a position of strength based on your knowledge and insights into your accounts.

You see the big picture and can get into the details when it matters. You work well with others, share what you know, and you're a few steps ahead of risk instead of reacting to it. If you like building long-term partnerships and pushing for growth when the opportunity is there, you'll be right at home at Swoogo.

What You'll Do

You'll report to the VP of Account Management and own a portfolio of high-value accounts. You will deliver retention and expansion from knowing your customers' priorities better than anyone else on the account and showing them value long before renewal comes up.