Infrastructure Team Lead
Sword is the trusted partner for critical technology. We deliver the operational resilience and practical innovation that are essential for the most demanding enterprise and critical national infrastructure environments. By modernising legacy systems and securing daily operations, our expert teams help vital organisations lower risk, protect operations, and grow safely. Join Sword and you'll be part of a team solving complex challenges, delivering real-world impact, working alongside talented colleagues who care deeply about quality, collaboration and customer success.
About the Role
As Infrastructure Team Lead, you will provide day-to-day technical and people leadership for a team of eight Infrastructure Engineers in a fast-paced operational environment. You will set priorities, take ownership of complex incidents and service requests, and ensure the server and PC estate remains secure, reliable and ready to support critical customer services.
This is a hands-on leadership role combining technical direction, service ownership and team development. You will work closely with Support Analysts, customers and third-party suppliers to maintain service levels, coordinate change and remediation activity, and strengthen infrastructure capability across the team.
Key Responsibilities
- Lead, support and coordinate the day-to-day workload of the infrastructure engineering team, setting
