Courier Controller
Join Our Mission at Takealot Fulfilment Solutions | We Are TFS
Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.
Who We're Looking For:
Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.
Purpose of the role: Manage services and relationships with the assigned courier service providers. Adhere to SLA’s to ensure that service delivery is in accordance with customer expectations.
This position reports to the Courier Service Manager
Your responsibilities can include:
- Manage services provided by courier service providers, ensuring service levels are met.
- Plan, schedule, assign, inspect, record and organise distribution operations as per agreed customer SLA’s
- Maintain Standard Operating Procedures for the department, ensuring regular reviews of SOPs, and
